ACall Center service

SoftVault’s AI Call Agent Solution is perfect for casino operators who want to scale player communication, engagement and retention instantly without hiring large support teams or dealing with costly call centers. Our advanced AI agents can make thousands of personalized calls per minute - reactivating players, verifying identities, promoting offers, and more - all in real time, 24/7 - no sleep or employee benefits required.
With instant scalability and multilingual capabilities, you can boost player engagement and retention without delays or heavy operational costs. Our AI agents sound natural, adapt to different scenarios, and deliver consistent experiences - helping you convert more leads and bring players back without lifting a finger.
Leverage our fully-integrated AI communication tools to power your player journeys while benefiting from seamless setup and 24/7 support. Enjoy the efficiency of human-like calling, now fully automated and optimized for your brand's success.
24/7 Automated Engagement
Focus on growth while our AI agents handle player communication, KYC reminders, win-back campaigns, and more - day or night, in multiple languages, with human-like tone and delivery.
Scalable & Smart
Get an enterprise-level communication tool at an industry-leading price. Whether you’re running a small brand or managing high traffic, our AI solution scales with your needs - no training or HR required.
Low Risk, High Impact
No upfront infrastructure or staffing costs. Leverage our AI-powered, revenue-driving system with seamless integration and zero operational headaches - built to boost ROI from day one.
Instant Outreach
Skip the delays of manual dialing and expensive call centers. Our AI Call Agents can make thousands of personalized calls per minute, enabling instant engagement, onboarding, and reactivation - all fully automated.
All-in-one AI Call Center Solution
SoftVault’s AI Call Agent Solution offers a fully managed, scalable, and automated way to revolutionize how iGaming brands engage with players. Forget about hiring and training support teams - our AI-powered agents can handle player communication, reactivation, onboarding, and KYC follow-ups with human-like voice calls made at scale.
Capable of making thousands of personalized calls per minute, our AI solution enables real-time outreach and player engagement in multiple languages, 24/7. That means more active users, better retention, and higher lifetime value - all with zero operational stress.
With seamless integration, intelligent scripting, and unmatched scalability, our AI agents help you maximize player engagement while minimizing manual effort and overhead.
AI-Driven Player Engagement
Real-Time Voice Outreach at Scale
24/7 Multilingual Support Automation
Instant Integration & Scalable Communication

The Key Features
AI-Powered Player Outreach
Replace manual call centers with lightning-fast, automated engagement. Our AI Call Agents can make thousands of human-like calls per minute, delivering personalized communication at scale.
Smart Retention & Reactivation
Re-engage churned players, deliver win-back offers, or verify KYC - all through AI-driven voice calls that adapt to tone, intent, and language for maximum impact.
Scalable AI Infrastructure
Our platform is built to scale. Whether you need to reach 100 or 100,000 players, our AI system adjusts in real time - no added overhead, no staff needed.
Multi-Language Voice Support
Reach your global player base with natural-sounding AI agents that speak multiple languages fluently - ensuring high engagement across regions.
Seamless Casino Integration
Plug directly into your casino CRM or bonus engine. Our AI agents work alongside your current systems for automated campaigns, onboarding, and retention flows.
24/7 AI Performance Monitoring
Enjoy peace of mind with real-time performance tracking and ongoing AI optimization. Our team monitors and fine-tunes to ensure smooth, conversion-focused voice campaigns.
Our AI Call Center Solution Saves you:
Time
Reach thousands of players in minutes - no dialing, no waiting. Our AI agents work 24/7, automating player outreach, reactivation, and KYC follow-ups in real time.
Money
Cut down on staffing costs and call center overhead. Our AI-powered system delivers scalable voice communication at a fraction of the cost of human agents.
Hassle
Forget recruitment, training, and manual follow-ups. Our AI handles every call with natural language and intent detection, so you can focus on strategy, not operations.
With SoftVault’s AI Call Center Solution, you get an always-on communication engine tailored to your casino’s needs - no setup stress, no team management. Just seamless, smart engagement that drives results.
What The Next 2 weeks Will Look Like
1
Consulting & Requirement Gathering
2
Signing of Agreements
3
AI Call Center Setup
4
Testing & Optimization
5
Final Launch & Automated GGR Boost
FAQs
What are AI Call Agents and how do they work?
SoftVault’s AI Call Agents are voice-powered bots that make human-like phone calls to your players - delivering personalized messages, verifying identities, reactivating players, and promoting offers - all automatically and at scale.
How many calls can the AI Call Center make at once?
Our system can handle thousands of simultaneous calls per minute, allowing you to scale communication instantly without any manual effort or infrastructure on your side.
Can AI agents speak multiple languages?
Yes. Our AI Call Agents support multi-language communication, adapting to your target markets with natural-sounding voices in multiple dialects for global reach.
What kind of messages can the AI agents deliver?
They can handle a wide range of casino-related communications: bonus alerts, KYC reminders, deposit encouragement, win-back campaigns, and even loyalty program promotions - fully scripted to match your brand tone.
Do I need extra infrastructure or a call center to use this?
No, you don’t need any additional infrastructure or a call center. Our AI Call Agent solution is cloud-based and fully managed. We take care of everything - just provide your campaign goals and messaging, and we’ll handle the rest.
other software solutions & services
Is a standalone casino solution not the right fit for you? Discover other real-money and crypto-ready casino solutions from SoftVault tailored to your needs.

SoftVault's Crypto Casino Solution
Tap into the booming crypto market with a secure, blockchain-ready casino that supports crypto payments, provably fair games, and seamless player transactions.

SoftVault's Turnkey Casino Solution
Launch a fully customized online casino with complete control over branding, operations, and game selection. Get a fast, scalable, and cost-efficient platform, fully integrated and ready in as little as 14 days.
Launch Your AI Call Center In 2 Weeks with SoftVault.
Are you ready to take the most important step in the whole process? Start the process now.