Payment Provider

Trustly

Bank-grade instant deposits and payouts, no registration.

Trustly connects players directly to their online banking, letting them deposit and withdraw from their bank account without registering a new wallet or sharing card numbers. Players simply select their bank, authenticate as they normally would, and confirm the payment. For operators, Trustly delivers bank-grade trust with real-time pay-ins and pay-outs, making it a strong choice for players who prefer to move money straight from the account they already use every day.

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About

What is Trustly?

Trustly is an open banking payment provider founded in 2008 and headquartered in Stockholm, Sweden. It links players to their own bank accounts to move money directly, without a separate wallet, card, or lengthy sign-up. Both deposits and withdrawals settle in real time, and the service supports 29-plus currencies across its coverage area.

Operating across Europe and North America, Trustly connects to thousands of banks and has become a well-established name in account-to-account payments. Because it works through each player's existing online banking, it inherits the security and familiarity of the bank's own login and authentication, rather than asking users to trust a new intermediary with their credentials.

Player adoption is driven by convenience and trust. Users who are wary of sharing card details, or who simply prefer paying from their bank balance, value Trustly's no-registration flow and instant settlement. It is particularly popular in markets with strong online banking cultures, where account-to-account payments are a natural, everyday way to move money for both purchases and payouts.

Why operators choose it

Why offer Trustly to your players?

Trustly is best for bank-grade instant deposits with no registration. It appeals to players who want to pay directly from their bank account and who trust their bank's own security over third-party wallets.

  • Instant two-way flow: real-time pay-ins and pay-outs support fast deposits and quick withdrawals, a key driver of player satisfaction.
  • No registration friction: players use existing online banking, avoiding new account sign-ups that cause drop-off.
  • High trust: bank-level authentication reassures players who dislike sharing card details.
  • Strong European and North American reach: broad bank coverage and 29-plus currencies widen your addressable market.

Because Trustly handles both deposits and withdrawals, it can serve as a complete funding solution rather than a deposit-only add-on. Fast, reliable payouts are a major retention lever in iGaming, and an account-to-account rail that pays out in real time helps you meet the withdrawal expectations of modern players.

Integration with SoftVault

Trustly through SoftVault

Trustly is available through SoftVault's single payment integration, connecting you to 300+ payment providers via one gateway. You enable it within your existing SoftVault connection instead of negotiating a standalone open banking contract, and it appears in the player cashier alongside your other methods.

Both deposits and withdrawals settle in real time, so players benefit from instant funding and fast payouts through the same account-to-account rail. Coverage spans Europe and North America with support for 29-plus currencies, but the specific banks, countries, and currencies enabled can depend on PSP routing and local licensing.

Before launch, confirm supported regions, bank coverage, currencies, and PSP availability for your target market with SoftVault. That ensures Trustly is surfaced only where it is fully supported, so players see a reliable bank-linked option wherever you offer it and payout expectations are met consistently.

Frequently Asked Questions

Does Trustly support both deposits and withdrawals?

Yes. Trustly handles real-time pay-ins and pay-outs through the same account-to-account rail, so players can deposit and withdraw directly from their bank without waiting on separate payout processing.

Do players need to create a Trustly account?

No. Trustly uses each player's existing online banking. They select their bank, authenticate as usual, and confirm the payment, with no separate wallet or registration step required.

Which regions does Trustly cover?

Trustly operates across Europe and North America, connecting to thousands of banks and supporting 29-plus currencies. Confirm the exact countries, banks, and currencies enabled for your operation with SoftVault.

Is Trustly secure for players?

Yes. Payments are authorised through the player's own bank login and authentication, so card numbers are never shared with the operator, giving cautious players bank-level reassurance.

Key facts
Founded
2008
Headquarters
Stockholm, Sweden
Type
Open Banking
Regions
Europe & North America
Currencies
29+ currencies
Settlement
Instant pay-in and pay-out
Fees
Merchant transaction fee
Best for
Bank-grade instant deposits with no registration

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Launch with 300+ payment methods through a single SoftVault integration.
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